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Knowledge · When the moment comes

Make it easy, give glad tidings

The practice
When you teach or guide someone, start with what is easy and hopeful.
When
Teaching, advising or guiding someone
In daily life
When a friend wants to start praying or a new colleague is learning the ropes, begin with one easy step and point out what's already going well. Leave the long list of 'you should also...' for later, or never.

The source

أَنَّ النَّبِيَّ صلى الله عليه وسلم بَعَثَ مُعَاذًا وَأَبَا مُوسَى إِلَى الْيَمَنِ قَالَ ‏ "‏ يَسِّرَا وَلاَ تُعَسِّرَا، وَبَشِّرَا وَلاَ تُنَفِّرَا، وَتَطَاوَعَا وَلاَ تَخْتَلِفَا ‏"‏‏.

“That his father said, "The Prophet ﷺ sent Mu`adh and Abu Musa to Yemen telling them. 'Treat the people with ease and don't be hard on them; give them glad tidings and don't fill them with aversion; and love each other, and don't differ”
Narrated by Abu BurdaSahih al-Bukhari 3038
The full hadith, with its chain and grading →

Arabic: ara-bukhari · Translation: Muhsin Khan (eng-bukhari), from the eng-bukhari edition of hadith-api (public domain), sunnah.com numbering.

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Sources: Sahih al-Bukhari, Sahih Muslim, and narrations of Jami at-Tirmidhi graded sahih or hasan sahih by al-Albani.